Refund Policy – Melsy's Illustrations strives on excellent customer service. If you aren't happy with your order please message me on Etsy. Returns and exchanges are accepted if the illustration is STILL being sold in the shop.
If your order is lost or stolen in the mail I will try my BEST to find a solution to the issue!
Wholesale – If interested please email email@example.com with company website and resell certificate.
Payment Policy – Etsy shop accepts all major credit cards (Visa, Mastercard, Discover, American Express) and Paypal.
Tracking Orders – Once an order is processed and shipped you will receive a shipping notification from Melsy's Illustrations with your tracking number. You can track your order by simple clicking on the link or typing in your tracking number at usps.com
About Melsy – Jamel is a self-taught Boston Fashion Illustrator. Having a passion for both art and fashion she left her 9-5 job, took a leap of faith, and decided to start her own business, Melsy's Illustrations in 2014.
Copyright © Melsy's Illustrations – ALL RIGHTS RESERVED. Any unauthorized reprint or use of this image is strictly prohibited. None of the designs/illustrations may be reproduced, resold, or used for promotional/ social media use without written consent from the artist of © Melsy's Illustrations, Jamel Saliba.
Customization – Prices may vary. Currently NOT taking custom illustrations for Wedding, Bridal Shower, Birthday, Baby Shower, Bachelorette, etc. Invitations and Thank You's until further notice.
Shipping Policy – Shipping is taking longer than normal 3-5 business days due to high volumes of orders. All orders are shipped through USPS. If your order is lost/stolen in the mail please message this shop ASAP and contact your local post office so we can work on tracking the order! We do ship WORLDWIDE.
Presentation of Orders - Illustrations are placed in a clear cello protective sleeve with a white backboard. Shipped in bend proof mailer. Order containing mugs, coasters, and prints are shipped separately.